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Mobile Terms and Conditions

SMS Text Messages:

Certain applications may require a one-time SMS message sent to the cell phone number you provided on your account opening paperwork. The short code 856767 is used by TransUnion to authenticate your account via SMS. You may request a new access code be sent to you from your TLOxp® account profile page.
1 msg/request. Message & Data Rates May Apply.


You can opt out of receiving text messages from us at any time by texting STOP to 856767. However, doing so will lock access to your account. Please email or call customer service at 800-856-5599 for additional information. Supported carriers are AT&T, U.S. Cellular, Verizon Wireless, Sprint, Virgin Mobile, Boost, Cricket, and T-Mobile.

SMS Help:

You can receive additional support or help by texting HELP to shortcode 856767.

Privacy Policy:

TLOxp respects your privacy. We will not share or use your mobile number for any other purpose. We will only use information you provide to transmit your text message. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or government request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Service, you agree to provide accurate, complete and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies.